Toyota Motor Sales USA Inc.
- Led digital content strategy and performance marketing initiatives for Toyota.com across all vehicle lines
- Increased search-driven website traffic 5×, including doubling organic traffic through structured SEO initiatives
- Managed two direct reports and coordinated cross-functional agency, search, and technical teams
- Directed structural redesign of Toyota.com; core architecture remains foundational to the platform today
- Oversaw and optimized a $22M paid search budget, driving significant acquisition growth and ROI efficiency
- Led digital response during the 2009–2011 recall crisis and ‘Cash for Clunkers’ period
- Launched Toyota’s first mobile web experience following strategic research and user behavior analysis